Appointments

Kelly-Scheduling Coordinator We are open to serve you, answer questions or schedule an appointment during the following hours:


Monday, Tuesday & Wednesday:
8 a.m. – 5 p.m.

Appointments
Broken or delayed appointments will prolong treatment time. Please be on time for your scheduled appointment. If you cannot keep an appointment, call the office as soon as possible. Cancel appointments for emergencies only! If you arrive more than 15 minutes late to your appointment, we may have to reschedule.

If a band comes loose, a wire breaks or an appliance is lost, please notify us as soon as possible. For some problems, we will need to see you immediately. Others can be resolved by phone. Under all circumstances, we need to know about repairs in advance to allow extra time.

Mission
Our mission is to provide outstanding orthodontic treatment in a comfortable friendly environment, utilizing proven technology, exceeding patient expectations.

Financial/Insurance
It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. Please ask us about no-interest, in-house financing options available. A down payment is required at the time of treatment. Visa and MasterCard are acceptable forms of payment. We thoroughly explain your options, so that we can accommodate your needs.

Insurance
If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Remember that insurance policies vary, and we will review your insurance to determine the appropriate course of action. Once treatment has started, we will file your claims.

To help us with your insurance filing, please complete the insurance questions on our questionnaire.

Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.